Account Management & Employment System for Not-for-Profit Org

Sector: Workforce / Employer Engagement / Enterprise Operations
Role: Senior Engineer & Solution Architect

Led the design and implementation of a centralized Account Management and Employment tracking system to replace fragmented records and manual processes.

The solution provides structured tracking of organizations, employer engagement activities, participants, and employment outcomes — creating a single source of truth for operational reporting and governance.

Designed the full data model (core tables, relationships, normalized structure)

Defined governance strategy (ownership, security roles, DLP considerations)

• Ensured scalability for future integrations and reporting expansion
  
  
  Impact

  • Replaced manual spreadsheets with centralized system

  • Improved visibility of employer engagement lifecycle

  • Increased accountability via structured audit trails

  • Reduced operational friction and follow-up gaps